Customer Reviews
Real feedback from damp surveys, damp proofing and basement waterproofing projects across London and the South East. Every review below is from an independent platform you can verify yourself.
"Lionel carried out a thorough examination and talked me through the probable causes and courses of action, showing me thermal imaging and photos to explain the details. The results were sent to me in detail within 24 hours. £250 well spent, and this sum is deductible if they do the remedial work."
"Sam was extremely professional. Great communication and very punctual. We had an issue with rising damp on our chimney breast and Sam came out to us the very next morning. Highly recommended."
"We had damp proofing work carried out recently and I'm really pleased with the service. The team were friendly, professional and explained everything clearly before starting. I have waited the recommended drying time and the issue now seems completely resolved."
"Advanced Damp were a very knowledgeable damp company. Not only did they fix our damp problems but they gave us great advice on keeping away future damp issues."
"Sam and his team were brilliant, they did an extremely good job in terrible weather and the results are great. Would recommend to all. Cheers guys."
"The team arrived on time, looked at the problem and informed me on what was needed to fix it. They resolved my damp and left me with instructions for further actions. Very happy with the job!"
"Great communication throughout the process and Lionel, who came to do the survey, was prompt, extremely polite, informative and more than happy to answer questions. The report was sent a couple of days later as promised. Would definitely use Advanced Damp again."
"Excellent customer service and a better work done to the house, leaving areas spotless of mould and water damage. Will definitely be recommending to friends and family."
"Sorted out a mould problem we had in my office. Quick to respond and professional service. Will be recommending to friends."
"Lionel the surveyor arrived on time and was very courteous. We discussed our situation and after the survey he explained everything to us. He sent a report and photos and the outcome was very satisfactory. Once again thanks to Lionel and the team."
"Matt visited us and did a thorough inspection of our property. Totally professional in all aspects and easy to talk to. He talked through many options and sent a report and quotation within a few days. The staff we spoke to on the phone and via email couldn't have been more helpful."
"We had a damp survey carried out by Advanced Damp and the whole experience was great. Matt, the surveyor, was knowledgeable and friendly. He took the time to explain what the issue was and how it should be treated, along with a full report and follow up call."
"We contacted Advanced Damp to help us with a damp issue on one of our windows. Communication was prompt, easy, friendly and professional. The assessment was carried out thoroughly and competently by Lionel and the report was comprehensive. Advanced Damp are straightforward and honest to deal with, with no hidden fees."
"Amazing service, we were made to feel very confident as everything was explained to us clearly. Lionel was really thorough and the turnaround of the report was super speedy, on the day! Thank you so much, we really appreciated it."
"Lionel was brilliant. Expert, efficient and extremely helpful in answering our various queries."
"Had a great experience for a damp survey. Very thorough on their report undertaken and prompt response to our enquiries. The very best of Lydia on sales and Lionel the surveyor. Highly recommend using their services."
"Really great service. Needed a third party opinion about some work undertaken by someone else. Attended on time, very courteous, understood the complexity of the case and wrote down what they were able to commit to, then agreed to a verbal debrief as well. Could not have been more constructive."
"A very friendly, professional and helpful team. My survey was booked in quickly, it was very thorough and the results were explained clearly. Very satisfied. Highly recommend."
"From the initial contact, through to the survey, estimate and doing the work, replastering and taking away the rubbish, they were very professional and extremely thorough. I would recommend Advanced Damp Ltd."
"The team was excellent from the sales guy Juan, to the survey guy Wil, to the completion of work by Kye. Excellent all round."
"Excellent damp company! Fixed all my damp problems in a couple of hours."
"Highly professional and tidy team! It was a pleasure to work with them."
"Advanced Damp is an extremely professional team of damp proofers. They did an amazing job on my property. I could not have asked for more."
"I recently used Advanced Damp Ltd for a damp proofing survey and treatment, and I couldn't be more impressed with the service from start to finish. The team was incredibly professional and knowledgeable, taking the time to explain the issues and recommend the best solution."
"Customer service was excellent from start to finish. There was no unnecessary upselling, and they used top-quality materials. The surveyor clearly explained the entire process, and the finished work was of a really high standard."
"I'm so grateful to Advanced Damp for their amazing work on our basement. The team was not only professional but also incredibly kind and patient with all my questions. They finished the job ahead of schedule, and now we have a dry, usable space."
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